Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect personal information you provide during registration (name, email, phone, address), payment information processed securely through our payment partners, and browsing data such as product views and search queries to improve your shopping experience.
2. How We Use Your Information
Your information is used to process orders, provide customer support, send order updates and delivery notifications, personalize your shopping experience, and with your consent, send promotional offers and newsletters.
3. Information Sharing
We do not sell your personal data. We share information only with delivery partners (for order fulfillment), payment processors (for secure transactions), and as required by law. All third-party partners are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your data from unauthorized access, alteration, or destruction.
5. Cookies
We use cookies and similar technologies to remember your preferences, maintain your shopping cart, analyze site traffic, and serve relevant content. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information. You may opt out of marketing communications at any time. To exercise these rights, contact us at privacy@desherbazar.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for legal and accounting purposes as required by Bangladeshi law.
8. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Your continued use signifies acceptance of the updated policy.
10. Contact Us
For privacy concerns or questions, email privacy@desherbazar.com or write to: Desher Bazar, Gulshan-2, Dhaka-1212, Bangladesh.